Eufy RoboVac G30not chargingnot charging — cause and how to fix it
Error code: not charging
When a G30 stops charging, it is usually because the charging contacts on the base or the robot are oxidized or covered in grime.
How to fix RoboVac G30 not charging
- 1
Clean both sets of contacts with a magic eraser or fine-grit sandpaper until they are shiny.
- 2
If that doesn't work, the internal battery is likely dead; a new high-capacity replacement battery costs around $25-35.
What this repair uses
Eufy G30 battery replacement
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Eufy RoboVac G30 not charging mean?
When a G30 stops charging, it is usually because the charging contacts on the base or the robot are oxidized or covered in grime.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Eufy G30 battery replacement. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Eufy support?
Eufy Korea support via phone or KakaoTalk @anker. 1-year warranty on units, 6 months on batteries. Phone: 1666-8470
Official support
Eufy Korea support via phone or KakaoTalk @anker. 1-year warranty on units, 6 months on batteries.
Online support
Open support page →