Narwal T10base station clogbase station clog — cause and how to fix it
Error code: base station clog
Narwal base stations often clog in the waste water drainage channel due to sediment buildup.
How to fix T10 base station clog
- 1
Disassemble the bottom tray and clear the drainage pipes manually using a long brush.
- 2
If the internal pump is stuck, you may need a new pump module, which usually costs $30-40 on marketplaces.
What this repair uses
Narwal T10 water pump module
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Narwal T10 base station clog mean?
Narwal base stations often clog in the waste water drainage channel due to sediment buildup.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Narwal T10 water pump module. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Narwal support?
Narwal Korea specializes in mop-auto-cleaning robot service. Pickup repair service available. 1-year warranty including the cleaning station. Phone: 080-880-5918
Official support
Narwal Korea specializes in mop-auto-cleaning robot service. Pickup repair service available. 1-year warranty including the cleaning station.
Online support
Open support page →