Shark RV1000not chargingnot charging — cause and how to fix it
Error code: not charging
If your Shark IQ RV1000 isn't charging, it's a tell-tale sign of a battery that's seen better days, which is incredibly common after a few years of daily use.
How to fix RV1000 not charging
- 1
Before replacing, just double-check the charging contacts on the robot and base for any gunk.
- 2
If they're clean, you're almost certainly looking at a battery replacement.
- 3
Just pop off the bottom cover and swap out the old battery for a new one.
- 4
A good aftermarket battery for the RV1000 typically runs about $20-35.
What this repair uses
Shark IQ RV1000 battery
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Shark RV1000 not charging mean?
If your Shark IQ RV1000 isn't charging, it's a tell-tale sign of a battery that's seen better days, which is incredibly common after a few years of daily use.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Shark IQ RV1000 battery. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Shark support?
No Korean service center. For warranty claims, contact the retailer or call 1-800-798-7398. Phone: 1-800-798-7398
Official support
No Korean service center. For warranty claims, contact the retailer or call 1-800-798-7398.
Online support
Open support page →