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Xiaomi Mi Robot Vacuum SDJQR02RRXiaomi Error 1Xiaomi Error 1 — cause and how to fix it

Product InfoXiaomi
Brand
Xiaomi
Model
Mi Robot Vacuum SDJQR02RR
Error code
Xiaomi Error 1
Part needed
Xiaomi Mi Robot LDS motor
Support line
070-8015-1154
Xiaomi Mi Robot Vacuum SDJQR02RR

Error code: Xiaomi Error 1

Xiaomi Error 1, 'LDS turret stuck', means your robot's laser distance sensor isn't spinning.

How to fix Mi Robot Vacuum SDJQR02RR Xiaomi Error 1

  1. 1

    This often happens because debris like hair or dust gets jammed in the turret mechanism, or less commonly, the small motor inside the LDS unit fails.

  2. 2

    Try gently tapping the top of the turret and blowing compressed air around its base.

  3. 3

    If it still doesn't rotate, you'll need to replace the LDS motor itself, which involves opening up the top cover.

  4. 4

    You can find a replacement LDS motor for about $10-20.

Xiaomi Mi Robot Vacuum SDJQR02RR repair reference photo 2
Xiaomi Mi Robot Vacuum SDJQR02RR repair reference photo 3

What this repair uses

Xiaomi Mi Robot LDS motor

Part for this repair
Xiaomi Mi Robot LDS motor

Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.

Frequently asked questions

What does Xiaomi Mi Robot Vacuum SDJQR02RR Xiaomi Error 1 mean?

Xiaomi Error 1, 'LDS turret stuck', means your robot's laser distance sensor isn't spinning.

Is this a hard repair to do myself?

Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.

What part do I need?

You'll need a Xiaomi Mi Robot LDS motor. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.

How do I contact Xiaomi support?

Xiaomi Korea unified its customer service line to 070-8015-1154 starting November 2025. Phone: 070-8015-1154

Official support

XiaomiOfficial customer support

Xiaomi Korea unified its customer service line to 070-8015-1154 starting November 2025.

Support line

070-8015-1154

Mon–Fri 9AM–6PM KST

Online support

Open support page →

More Xiaomi repair guides