Xiaomi SDJQR02RRError 10Error 10 — cause and how to fix it
Error code: Error 10
Xiaomi Error 10 usually indicates a problem with the main brush motor or the brush itself.
How to fix SDJQR02RR Error 10
- 1
It could be that the main brush is jammed with debris, or the motor is failing.
- 2
Start by flipping the robot and removing the main brush.
- 3
Carefully remove any hair, string, or other obstructions wrapped around the brush or its housing.
- 4
Check if the brush spins freely by hand.
- 5
If it does, the issue might be with the motor or its connection.
- 6
Replacement main brush modules or motors can often be found online for around $15-25.
What this repair uses
Xiaomi Mi Robot Vacuum main brush module
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Xiaomi SDJQR02RR Error 10 mean?
Xiaomi Error 10 usually indicates a problem with the main brush motor or the brush itself.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Xiaomi Mi Robot Vacuum main brush module. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Xiaomi support?
Xiaomi Korea unified its customer service line to 070-8015-1154 starting November 2025. Phone: 070-8015-1154
Official support
Xiaomi Korea unified its customer service line to 070-8015-1154 starting November 2025.
Online support
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