Ecovacs Deebot N79SEcovacs not chargingEcovacs not charging — cause and how to fix it
Error code: Ecovacs not charging
If your Deebot N79S isn't charging, you'll often see no lights or it just won't power on after docking.
How to fix Deebot N79S Ecovacs not charging
- 1
The most common culprit is a worn-out battery that's just not holding a charge anymore, which is expected after a few years.
- 2
Start by cleaning the charging contacts on both the robot and the charging dock with a dry cloth.
- 3
If that doesn't fix it, it's definitely time for a new battery; they go for about $20-35 aftermarket.
What this repair uses
Deebot N79S battery
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Ecovacs Deebot N79S Ecovacs not charging mean?
If your Deebot N79S isn't charging, you'll often see no lights or it just won't power on after docking.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Deebot N79S battery. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Ecovacs support?
Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase. Phone: 1588-8416
Official support
Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase.
Online support
Open support page →