Ecovacs Deebot N79Snot chargingnot charging — cause and how to fix it
Error code: not charging
If your Deebot N79S isn't charging, even when it's on the dock, it's usually either a worn-out battery or dirty charging contacts.
How to fix Deebot N79S not charging
- 1
First, try cleaning the two metal charging strips on both the robot and the charging dock with a clean, dry cloth or some rubbing alcohol.
- 2
If that doesn't work, it's almost certainly the battery.
- 3
These batteries typically last 2-3 years before they start losing capacity or fail entirely.
- 4
A new generic N79S battery costs around $20-35.
What this repair uses
Deebot N79S battery
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Ecovacs Deebot N79S not charging mean?
If your Deebot N79S isn't charging, even when it's on the dock, it's usually either a worn-out battery or dirty charging contacts.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Deebot N79S battery. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Ecovacs support?
Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase. Phone: 1588-8416
Official support
Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase.
Online support
Open support page →