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Ecovacs Deebot OZMO 930bumper stuckbumper stuck — cause and how to fix it

Product InfoEcovacs
Brand
Ecovacs
Model
Deebot OZMO 930
Error code
bumper stuck
Part needed
Deebot OZMO 930 bumper micro switch
Support line
1588-8416
Ecovacs Deebot OZMO 930

Error code: bumper stuck

A "bumper stuck" error on your Ecovacs OZMO 930 means one or more of the bumper's internal switches isn't releasing properly, making the robot think it's constantly hitting something.

How to fix Deebot OZMO 930 bumper stuck

  1. 1

    This often happens from accumulated dust, debris, or a minor impact that misaligns a switch.

  2. 2

    Try gently tapping around the entire bumper to dislodge anything.

  3. 3

    If it persists, you might have to open the robot and clean or replace the faulty bumper micro-switch.

  4. 4

    Individual bumper switches are cheap, around $5-15, but require some soldering.

Ecovacs Deebot OZMO 930 repair reference photo 2
Ecovacs Deebot OZMO 930 repair reference photo 3

What this repair uses

Deebot OZMO 930 bumper micro switch

Part for this repair
Deebot OZMO 930 bumper micro switch

Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.

Frequently asked questions

What does Ecovacs Deebot OZMO 930 bumper stuck mean?

A "bumper stuck" error on your Ecovacs OZMO 930 means one or more of the bumper's internal switches isn't releasing properly, making the robot think it's constantly hitting something.

Is this a hard repair to do myself?

Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.

What part do I need?

You'll need a Deebot OZMO 930 bumper micro switch. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.

How do I contact Ecovacs support?

Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase. Phone: 1588-8416

Official support

EcovacsOfficial customer support

Ecovacs Korea offers pickup repair service — they collect the unit from your home. Warranty is 1 year from purchase.

Support line

1588-8416

Mon–Fri 9AM–6PM KST

Online support

Open support page →

More Ecovacs repair guides