iRobot Roomba 675Roomba Error 5Roomba Error 5 — cause and how to fix it
Error code: Roomba Error 5
When your Roomba 675 throws Error 5, it means the side brush isn't spinning right.
How to fix Roomba 675 Roomba Error 5
- 1
This usually happens because hair or debris has gunked up the brush module's gears, or the motor itself has just given up.
- 2
You'll need to unscrew the side brush, then the bottom plate, and replace the entire side brush module.
- 3
It's a pretty straightforward swap, and a new module runs about $10-20 aftermarket.
What this repair uses
Roomba 600 series side brush module
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does iRobot Roomba 675 Roomba Error 5 mean?
When your Roomba 675 throws Error 5, it means the side brush isn't spinning right.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Roomba 600 series side brush module. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact iRobot support?
Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly. Phone: 1-800-727-9077
Official support
Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly.
Online support
Open support page →