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iRobot Roomba e5Roomba Charging Error 3Roomba Charging Error 3 — cause and how to fix it

Product InfoiRobot
Brand
iRobot
Model
Roomba e5
Error code
Roomba Charging Error 3
Part needed
Roomba e/i series battery
Support line
1-800-727-9077
iRobot Roomba e5

Error code: Roomba Charging Error 3

Roomba Charging Error 3 indicates a problem with the battery or its connection.

How to fix Roomba e5 Roomba Charging Error 3

  1. 1

    On an e5 that's seen a few years of action, this error usually signals that the battery is no longer holding a charge effectively or has developed an internal fault.

  2. 2

    First, make sure the charging contacts on both the robot and the Home Base are spotless.

  3. 3

    If cleaning doesn't help, it's time for a new battery.

  4. 4

    Replacing the battery is simple; just flip the Roomba over and open the battery compartment.

  5. 5

    A new aftermarket e/i series battery typically costs $20-35.

iRobot Roomba e5 repair reference photo 2
iRobot Roomba e5 repair reference photo 3

What this repair uses

Roomba e/i series battery

Part for this repair
Roomba e/i series battery

Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.

Frequently asked questions

What does iRobot Roomba e5 Roomba Charging Error 3 mean?

Roomba Charging Error 3 indicates a problem with the battery or its connection.

Is this a hard repair to do myself?

Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.

What part do I need?

You'll need a Roomba e/i series battery. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.

How do I contact iRobot support?

Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly. Phone: 1-800-727-9077

Official support

iRobotOfficial customer support

Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly.

Support line

1-800-727-9077

Mon–Fri 9AM–9PM EST

Online support

Open support page →

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