iRobot Roomba i3+Charging Error 5Charging Error 5 — cause and how to fix it
Error code: Charging Error 5
Roomba Charging Error 5 means the robot couldn't detect the charging contacts.
How to fix Roomba i3+ Charging Error 5
- 1
This is usually due to dirty contacts or a problem with the Home Base.
- 2
First, flip the Roomba over and clean the gold-colored charging contacts on the underside with a dry, clean cloth.
- 3
Also, clean the metal contacts on the Home Base.
- 4
Ensure the Home Base is properly positioned and plugged in.
- 5
If the error persists after cleaning, the issue might be with the internal charging circuitry or the Home Base itself.
- 6
Replacement Home Bases and charging contacts can be found for $30-40.
What this repair uses
Roomba i3 i3+ Home Base charging contacts
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does iRobot Roomba i3+ Charging Error 5 mean?
Roomba Charging Error 5 means the robot couldn't detect the charging contacts.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Roomba i3 i3+ Home Base charging contacts. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact iRobot support?
Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly. Phone: 1-800-727-9077
Official support
Register your Roomba on the iRobot app before contacting support — this speeds up warranty claims significantly.
Online support
Open support page →