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Roborock S5Error 1Error 1 — cause and how to fix it

Product InfoRoborock
Brand
Roborock
Model
S5
Error code
Error 1
Part needed
Roborock S5 LDS laser motor
Support line
1566-5534
Roborock S5

Error code: Error 1

Error 1 is almost always a broken LDS (Laser Distance Sensor) motor.

How to fix S5 Error 1

  1. 1

    The motor stops spinning, so the robot can't map the room.

  2. 2

    You can buy a replacement LDS motor for $10-15 on eBay and replace it in about 15 minutes by removing the top turret cover.

Roborock S5 repair reference photo 2
Roborock S5 repair reference photo 3

What this repair uses

Roborock S5 LDS laser motor

Part for this repair
Roborock S5 LDS laser motor

Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.

Frequently asked questions

What does Roborock S5 Error 1 mean?

Error 1 is almost always a broken LDS (Laser Distance Sensor) motor.

Is this a hard repair to do myself?

Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.

What part do I need?

You'll need a Roborock S5 LDS laser motor. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.

How do I contact Roborock support?

Roborock Korea official customer support. 1-year warranty. Phone: 1566-5534

Official support

RoborockOfficial customer support

Roborock Korea official customer support. 1-year warranty.

Support line

1566-5534

Mon–Fri 9AM–6PM KST

Online support

Open support page →

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