Roborock S5 MaxError 1Error 1 — cause and how to fix it
Error code: Error 1
Error 1 on the Roborock S5 Max means the main brush isn't spinning.
How to fix S5 Max Error 1
- 1
This is commonly due to hair or debris getting tangled around the brush or the brush motor.
- 2
Remove the main brush, clean it thoroughly, and ensure no obstructions are in the brush compartment.
- 3
Check if the brush motor shaft can be spun freely by hand.
- 4
If the problem persists after cleaning, the main brush motor might need replacing.
- 5
The main brush motor is typically available for $15-25.
What this repair uses
Roborock S5 Max main brush motor
Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.
Frequently asked questions
What does Roborock S5 Max Error 1 mean?
Error 1 on the Roborock S5 Max means the main brush isn't spinning.
Is this a hard repair to do myself?
Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.
What part do I need?
You'll need a Roborock S5 Max main brush motor. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.
How do I contact Roborock support?
Roborock Korea official customer support. 1-year warranty. Phone: 1566-5534
Official support
Roborock Korea official customer support. 1-year warranty.
Online support
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