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Roborock S5Roborock Error 1Roborock Error 1 — cause and how to fix it

Product InfoRoborock
Brand
Roborock
Model
S5
Error code
Roborock Error 1
Part needed
Roborock S5 LDS module
Support line
1566-5534
Roborock S5

Error code: Roborock Error 1

Roborock Error 1 indicates an issue with the Laser Distance Sensor (LDS) module.

How to fix S5 Roborock Error 1

  1. 1

    This usually means the lidar sensor's motor isn't spinning, or the laser itself has failed, causing navigation problems.

  2. 2

    You'll often hear a grinding noise or no spin at all from the turret.

  3. 3

    To fix this, you need to carefully remove the top cover and replace the entire LDS module, which typically costs around $25-40 aftermarket.

Roborock S5 repair reference photo 2
Roborock S5 repair reference photo 3

What this repair uses

Roborock S5 LDS module

Part for this repair
Roborock S5 LDS module

Take it out, clean it, and seat it again before you replace it. If the error stays, this is the part to change.

Frequently asked questions

What does Roborock S5 Roborock Error 1 mean?

Roborock Error 1 indicates an issue with the Laser Distance Sensor (LDS) module.

Is this a hard repair to do myself?

Most of the steps above take 20-40 minutes with basic tools like a screwdriver. If you'd rather not open the unit yourself, contact the official support line below instead.

What part do I need?

You'll need a Roborock S5 LDS module. Compatible aftermarket parts are widely available on AliExpress and typically cost $8-60 depending on the part.

How do I contact Roborock support?

Roborock Korea official customer support. 1-year warranty. Phone: 1566-5534

Official support

RoborockOfficial customer support

Roborock Korea official customer support. 1-year warranty.

Support line

1566-5534

Mon–Fri 9AM–6PM KST

Online support

Open support page →

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